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Volunteer role profile: Face to Face Counselling (Therapeutic Services)

Main purpose of volunteer role

  • To provide 1-1or couple counselling service for clients referred to the service
  • To work constructively with clients in accordance with the values of the LGF
  • To undertake appropriate monitoring and feedback within the LGF
  • To actively play a role in the development of Face to Face Counselling Service
  • To regularly attend the Face to Face support group meetings (monthly)
  • To commit and sign up to supervision, training and support
  • To pursue ‘LGB affirmative’ practice
  • To provide specialist areas of counselling
  • To keep up to date client files

Skills and abilities required

  • Strong interpersonal skills
  • Either be qualified to Diploma (Level 3) Counselling, or currently studying for it (actively enrolled on a course)
  • A good understanding of the diverse lesbian, gay and bisexual communities.
  • A commitment to equal opportunities and diversity
  • You must demonstrate an understanding of and commitment to client confidentiality (in accordance with LGF confidentiality procedure and policy)
  • You should be confident and comfortable discussing personal matters with service users
  • Adherence to British Association of Counsellors and Psychotherapists Code of Practice
  • You should be flexible around your volunteering availability.
    • LGF events
    • Membership
    • Training & development
    • Group supervision
    • Out of pocket expenses

Training element

  • The LGF will provide a variety of training opportunities to inform practice throughout the year.

Manager responsible for Face to Face Counselling (Therapeutic Services)

Therapeutic Services Manager

Date prepared: 31st March 2006