Face to Face FAQ

If you are considering counselling there's a whole load of questions that may be on the tip of your tongue. So we have pulled together the most frequently asked questions about our counselling service.

Can I refer myself?

Yes, most of our clients refer themselves.

How much does the counselling cost?

Counselling is free to everyone under the age of 25, asylum seekers and male survivors of childhood sexual abuse, adult sexual assualt or domestic abuse. We will not refuse counselling to anyone unable to pay. However clients' contributions help fund the counselling service. As a rough guide we suggest a donation of £1 for every £1,000 of annual income.

What kind of counselling does LGF offer?

We offer counselling on a one-to-one basis and relationship therapy. All of our counsellors offer gay affirmative therapy and will work from the position that there is nothing inherently wrong with being lesbian, gay, bisexual or Trans.

What happens once I have made initial contact?

We will send and ask you to complete an Application for counselling form or you can download it and send in to us here at the LGF. If you require help to complete this form please phone 0845 3 30 30 30 or email counselling@lgf.org.uk.

Once we have received your form we will ask you to come in for a brief counselling assessment and at this meeting you will be asked more questions to ascertain your needs and see how best we can meet them. We will then refer you to our waiting list or a more appropriate service (or possibly both).

How long do I have to wait to see a counsellor?

There is an average wait of 1 to 4 weeks between us receiving your completed application form and your counselling assessment. After your assessment there is usually a 1 to 3 month wait before you are offered an appointment with a counsellor. The wait to see a relationship therapist maybe longer.

How much choice will I have regarding the counsellor I see?

We aim to give as much choice as possible however the more specific your requirements regarding counsellor gender and the times you are free to see a counsellor the longer you will have to wait for an appointment for counselling.

How many sessions will I be offered?

If after completion of the Application for Counselling form and the assessment you decide that counselling at the LGF is right for you, you will be offered up to twelve sessions usually on a weekly basis.

Do I have to tell my counsellor everything about myself?

No. You would only be expected to disclose what you are comfortable talking about or what is relevant to your counselling sessions.

Can I have counselling in the evenings and at weekends?

We currently offer counselling Monday to Friday 10am to 8pm. Counselling is not available on a Thursday between 3pm and 7pm. We do not currently offer counselling at weekends. 

Where does the counselling take place?

The counselling will take place in one of our five counselling rooms here at the LGF, 5 Richmond Street, Manchester M1 3HF .

Can I get counselling in another language?

We might be able to provide counselling in a different language or be able to signpost you to a service that does. Please contact us with your request details.

Am I too young to use your counselling service?

At the moment we offer counselling to individuals age 14 years and upwards.

Do I have to stop using drugs or alcohol before I come to see a counsellor?

No. If you are concerned about your alcohol or other drug use you can see a counsellor. However, we would not work with you if you were substance affected at a counselling session (i.e. stoned or drunk).

Is the counselling confidential?

Yes. The Face to Face counselling service abides by and adheres to the British Association of Counsellors and Psychotherapy code of conduct. Counsellors have regular supervision and your case may be discussed there. Confidentiality will be broken if you disclose intent of harming yourself or others (including children) or if you disclose intent of committing a serious criminal offence.