Face to Face at the LGF

The Face to Face counselling service at The LGF has been providing help and support to the LGBT community in the northwest for over ten years.

The counselling service provides support to individuals facing a variety of issues such as coming-out, sexuality, gender, anxiety, depression, drug or alcohol problems and relationship problems. We offer one-to-one counselling to individuals and relationship therapy.

All our counsellors are either fully qualified or in the final stages of their training.

Thinking of counselling?

If you are thinking of applying for counselling you can ring the Helpline on 0845 3 30 30 30 and ask for an Application for Counselling form or download it and send in to us here at the LGF. This form asks a number of questions about why you are seeking counselling.

Once you have returned the completed form we will ask you to come in for a brief counselling assessment, explain the counselling services we offer and answer any queries you have. If you are accepted for counselling you will then be placed on our waiting list.

How long is the waiting list?

There is an average waiting time of between 1 to 4 weeks from receipt of your initial application to the counselling assessment. Our waiting time to see a counsellor is between 1 to 3 months. These times do vary.

How many counselling sessions will I be offered?

We currently offer up to a maximum of 12 sessions of counselling.

When is counselling available?

Appointments for counselling are usually available Monday to Friday 10am to 8pm (last appointment time). Counselling is not currently available on Thursday between 3pm and 7pm. All our counsellors are volunteers so this will depend upon counsellor availability.

What if I want a one-off-chat with someone?

If you feel a one-off meeting with a counsellor would be enough please call or email Chris Murchison on 0845 3 30 30 30 chris.murchison@lgf.org.uk and he will arrange this for you. This service is free.

How much does the counselling cost?

Counselling is free to all people under the age of 25, to asylum seekers and male survivors of childhood sexual abuse, adult sexual assualt and domestic abuse. We will not refuse counselling to anyone unable to pay but to help cover our costs we encourage clients to make a contribution towards their counselling. As a rough guide we suggest a £1 for each £1000 of annual income.

Is it confidential?

All counselling at the LGF is confidential. There are extremely rare situations where confidentiality will be broken, please see the FAQ.

For more information please call 0845 3 30 30 30 or email counselling@lgf.org.uk